Magma PCI Expansion System User Manual

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M A G M A  
Chapter 6     Troubleshooting               
23  
 
My Computer Can’t Find the PCI Expansion System 
If the expansion system is not visible in your Windows Device Manager 
or your Apple System Profiler at all, you will need to turn off your 
computer (first) and then the Magma expansion chassis (second) and 
test all cords and cables to ensure you have everything connected 
correctly. If everything seems to be connected correctly, and you are 
sure you have applied power correctly (power up expansion chassis first 
and then the computer), then try these additional troubleshooting steps: 
ƒ  Double-check the PCI Express host card to ensure it is in a 
PCI Express slot and is inserted correctly.  
ƒ 
Try moving the PCIe host card to a different PCIe slot. 
ƒ  Check for a bad PCIe cable or connection. Put the x1 to x1 
cable on the x3 to x3 connectors and the x3 to x3 cable on the 
x1 to x1 connectors.  
 
NOTE 
The expansion chassis can function using only the x1 (1 lane) 
connection. The second cable provides the additional x3 (3 lane) 
connection. Combining the x1 cable and the x3 cable yields 4 lanes 
(x4).  
 
ƒ 
If the expansion system is still not visible after trying all of the 
above steps, go to 
 to see about getting additional 
help. 
Windows 
If the PCI to PCI Bridge is now visible, but contains a 
 (exclamation) 
in front of it, it has a problem that must be fixed.  
To identify this problem, right-click on the line with the 
 and select 
“Properties” from the pop-up menu.  
Resolve the identified problem or go to 
 to see about getting additional 
help. 
MAC 
 to see about getting additional help.