Magma PCI Expansion System User Manual

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M A G M A  
Chapter 6     Troubleshooting               
27  
Windows 
5.  Next, open the Device Manager (View by Connection 
selection).  
If the 
 is gone, the problem is with the 3
rd
 Party PCI card or 
the card drivers. You should go to the 
section of this chapter to learn how to troubleshoot using error 
codes. 
If the 
 is still visible, the problem may be with the Magma 
expansion system. Please contact Mobility Technical Support 
for further guidance and/or a replacement product. 
If an error shows on any of the PCIe to PCI Bridge 
Connections, call Mobility Technical Support immediately.  
MAC 
5.  Next, open the Apple System Profiler and if the PCIe to PCI 
Bridge Connections and the 3
rd
 Party PCI card(s) are now 
correctly visible. 
Support for 3
rd
 Party PCI Cards 
Mobility will provide reasonable technical support to with 3
rd
 Party PCI 
cards. However, if you have verified a successful installation of the 
Magma PCI Expansion System (as defined in 
), but 
experience difficulty installing your 3
rd
 Party PCI cards, the PCI card 
manufacturer may be able to provide the best support.   
 
IMPORTANT 
The Magma PCI Expansion System is designed to function exactly 
like your desktop computer. This means that you should follow the 
PCI card maker’s instructions for installation on a Windows or Mac 
computer as if the expansion chassis WAS the desktop computer. 
When correctly installed, there is no difference to the operating 
system, removable cards, or most software.