Magma PCI Expansion System User Manual

If factory service is required, a Service Representative will give you a 
Return Merchandise Authorization (RMA) number. Put this number and 
your return address on the shipping label when you return the item(s) 
for service. Magma will return any product that is not accompanied 
by an RMA number. Please note that Magma WILL NOT accept COD 
packages, so be sure to return the product freight and duties-paid.  

Ship the well-packaged product to the address below: 

MAGMA RETURNS DEPT. 
RMA # ________ 
9918 Via Pasar 
San Diego, CA 92126 
USA 

It is not required, though highly recommended, that you keep the 
packaging from the original shipment of your Magma product.  However, 
if you return a product to Magma for warranty repair/ replacement or 
take advantage of the 30-day money back guarantee, you will need to 
package the product in a manner similar to the manner in which it was 
received from our plant.  Magma cannot be responsible for any physical 
damage to the product or component pieces of the product (such as the 
host or expansion interfaces for PCI expansion chassis) that are 
damaged due to inadequate packing.  Physical damage sustained in 
such a situation will be repaired at the owner’s expense in accordance 
with Out of Warranty Procedures.  Please, protect your investment, a bit 
more padding in a good box will go a long way to insuring the device is 
returned to use in the same condition you shipped it in. Please call for 
an RMA number first.