Q-See QSDT8PCDP User Manual

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 9  REMOTE SUR
VEILLANCE & PLA
YBACK
9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)
You can access the system over the Internet using a static or dynamic IP address. However, 
your service provider can change this dynamic address from time to time. When it changes, 
you will have to return to www.MyIPAaddress.com to get the new public IP address.
There are two solutions to this problem. The first would be to obtain a static IP address from 
your ISP – which can be expensive. A second – and free – option is to use a dynamic domain 
name service (DDNS) to get a domain name that can be linked to your dynamic IP address. In 
addition to automatically keeping up with the changes in the address, you will now be able to 
enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer.
We recommend using www.MyQ-See.com or www.DynDNS.com as the DVR has been 
already configured to accept account information from these two services.
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SETTING UP DDNS
The following instructions are for setting up DDNS with MyQ-See, instructions for DynDNS are 
available on their website.
STEP 1. Using a computer that is 
connected to the same router as the 
DVR, use Internet Explorer to go to 
www.MyQ-See.com
STEP 2. Fill out the required information 
to register and click the Submit 
button at the bottom of the screen.
STEP 3. The next page will ask you 
to create a domain name. Domain 
names must begin with a letter (a-z) 
or a number (0-9) and cannot contain 
a hyphen. Once you’ve decided 
upon a name, click on the “Request 
Domain” button. If it is available you 
will see a confirmation screen along 
with the IP address associated with it. 
Confirm that this matches the number 
obtained in Network Settings. Your 
domain name will look like this:  
http://example.myq-see.com
STEP 4. Once you have obtained your 
domain name, you will need to 
configure the DVR for access using it.
 
 
 
9.4 ACCESSING THE DVR USING INTERNET EXPLORER
Once you have configured the network settings on the DVR to match those on your router 
and forwarded the ports needed by the DVR to enable remote access over the Internet, you 
will be ready to remotely view your cameras using a webcam program based on an ActiveX 
control.  For this to work, you will have to enable the ActiveX control options that are built into 
Internet Explorer. It is strongly suggested that you be running the latest version of Internet 
Explorer (currently IE8). The instructions below will describe the process using that version of 
the browser. Instructions for users with IE6 or 7 are available in the Resources library of our 
Technical Support page.
USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7
Some users of computers using Windows Vista or Windows 7 operating systems may receive  
an error message informing of a codec that is missing or not installed. This conflict can be 
resolved by turning off User Account Control (UAC).
Windows Vista 
STEP 1. Open the Control Panel 
(accessible by clicking on the 
Windows icon in the lower left of your 
screen.
STEP 2. Select User Accounts and 
Family Safety
STEP 3. Select “Add or Remove User 
Account.”
STEP 4. Select the desired user account.
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NOTE!  Before  setting  up  DDNS,  you  must  have  previously  set  up  Port 
Forwarding as described in the previous section.
STEP 5. Once you have completed steps 1-4, click on the link on the MyQ-See website 
to download the 
MyQ-See software program onto your computer and install it so that 
it can monitor the IP address assigned to your account. The computer must always be 
on in order to update the link to the public IP address when it changes.