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DELL 1955 User Guide

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Page of 160
128
Getting Help
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American countries)
www.dell.ca (Canada only)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as 
user:anonymous
, and use your e-mail address as your password. 
•
Electronic Support Service
support@us.dell.com
apsupport@dell.com (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
•
Electronic Quote Service
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most 
frequently asked by Dell customers about their portable and desktop computer systems. 
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your 
questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the 
technical support service. See the contact information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you 
can call the automated order-status service. A recording prompts you for the information needed to locate 
and report on your order. See the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about 
Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. 
To contact Dell's technical support service, see "Before You Call" on page 129 and then see the contact 
information for your region.