Gateway E4350 User Manual

Page of 106
66
www.gateway.com
Chapter 6: Troubleshooting
Move the monitor away from sources of electrical interference, such as televisions, 
unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
For more information about display types, see your monitor and video card 
documentation.
Mouse
The mouse does not work
Make sure that the mouse cable is plugged in correctly.
Shut down and restart your computer.
Remove all extension cables and switch boxes.
Try a mouse you know is working to make sure that the mouse port works.
The mouse works erratically
If the mouse pointer begins moving erratically across the computer display or becomes 
difficult to control precisely, cleaning the mouse will likely improve its accuracy.
If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp 
cloth. Make sure that the optical sensor is clean and free of debris.
If you have a trackball mouse, see 
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department or network 
administrator for help. For more information about setting up a network in your home, 
see 
 or see 
Tips & Tricks
For more information, see “Adjusting the screen and desktop settings” 
in 
Using Your Computer 
which has been included on your hard drive. 
To access this guide, click StartAll Programs, then click Gateway 
Documentation
.
Help and 
Support
For more information about network troubleshooting, click Start, then 
click Help and Support.
Type the keyword 
network troubleshooting in the Search box 
, then click the arrow.