3com 3CRWE52196 User Guide

C

HAPTER

 6: T

ROUBLESHOOTING

1 Remove power from the Gateway and disconnect the Cable/DSL modem 

and all your computers, except for the one computer with the software 
image.

2 You will need to reconfigure this computer with the following static IP 

address information:

■

IP address: 192.168.1.2

■

Subnet mask: 255.255.255.0

■

Default Gateway address: 192.168.1.1

3 Restart the computer, and re-apply power to the Gateway.

4 Using the Web browser on the computer, enter the following URL in the 

location bar: 

. 

This will connect you to the Microcode Recovery utility in the Gateway.

5 Follow the on-screen instructions. Enter the path and filename of the 

software image file.

6 When the upload has completed, the Gateway will restart, run the 

self-test and, if successful, resume normal operation. The Alert LED will 
go out.

7 Refer to the Installation Guide to reconnect your Gateway to the 

Cable/DSL modem and the computers in your network. Do not forget to 
reconfigure the computer you used for the software upload.

If the Gateway does not resume normal operation following the upload, 
it may be faulty. Contact your supplier for advice.

See 

 on 

.

A maximum of 253 computers on the LAN are supported.

A maximum of 32 wireless clients are supported.