Zebra Technologies 2237A10L010 User Manual
157
Troubleshooting
Ribbon Problems
9/6/07
Xi
IIIPlus/R110Xi/R170Xi User Guide
13383L-004 Rev. A
Ribbon Problems
identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 16 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
ribbon
Darkness setting too high.
1.
Reduce the darkness setting.
2.
Clean the printhead thoroughly.
The printer does not
detect when the
ribbon runs out.
detect when the
ribbon runs out.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See
load printer defaults. See
or
.
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on
even though ribbon is
loaded correctly.
even though ribbon is
loaded correctly.
The printer was not calibrated
for the label and ribbon being
used.
for the label and ribbon being
used.
.