Panasonic KX-FHD351 User Manual
Frequently Asked Questions
80
For Fax Advantage assistance, call 1-800-435-7329.
Receiving mode
I cannot select the desired receiving mode.
L If you want to set TAD/FAX or FAX ONLY
mode:
–
–
select the desired mode using feature #77
(page 74), and
(page 74), and
–
press {AUTO ANSWER} repeatedly until
the desired mode is displayed.
the desired mode is displayed.
L If you want to set TEL mode:
–
press {AUTO ANSWER} repeatedly until
TEL mode is displayed.
TEL mode is displayed.
The other party complains that they cannot
send a document.
send a document.
L The unit is not in TAD/FAX or FAX ONLY
mode. Select the desired mode using feature
#77 and press {AUTO ANSWER} repeatedly
until TAD/FAX or FAX ONLY mode is
displayed.
#77 and press {AUTO ANSWER} repeatedly
until TAD/FAX or FAX ONLY mode is
displayed.
Copying
The unit does not make a copy.
L You cannot make a copy during
programming. Make the copy after
programming or stop programming.
programming or stop programming.
A black line, a white line or smudge appears
on the copied document.
on the copied document.
L The glass or rollers are dirty. Clean them
(page 87).
The copied image is distorted.
L The thermal head is dirty. Clean it (page 88).
The printing quality is poor.
Note:
Please do not reuse the ink film!
For best results, use genuine Panasonic
replacement film. Refer to page 7 for further
details.
Please do not reuse the ink film!
For best results, use genuine Panasonic
replacement film. Refer to page 7 for further
details.
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper. We recommend
smooth paper such as “Hammermill Jet Print”
for clearer printing.
letterhead or resume paper. We recommend
smooth paper such as “Hammermill Jet Print”
for clearer printing.
Answering device
I cannot retrieve recorded messages from a
remote location.
remote location.
L Press the remote operation ID correctly and
firmly (page 60).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
–
–
For mailbox 1 password, see feature #51
on page 73.
on page 73.
–
For mailbox 2 password, see feature #52
on page 73.
on page 73.
The other party complains that they cannot
leave a voice message.
leave a voice message.
L The memory is full. Erase unnecessary
messages (page 58, 64).
If a power failure occurs
L The unit will not function.
L The unit is not designed for making
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If the delayed transmission (feature #25 on
page 71) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
passed during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
A B C
Original
Copy