Panasonic KX-FC241AL User Manual

Page of 114
12. Help
98
12.3.7 Answering machine
12.3.8 If a power failure occurs
L
The unit will not function.
L
The unit is not designed for making emergency telephone calls when the power fails. Alternative 
arrangements should be made for access to emergency services.
L
Fax transmission and reception will be interrupted.
L
If delayed transmission (feature #25 on page 67) is programmed and power failure prevents the 
document from being sent at the set time, the document will be sent after power is restored.
L
If any fax documents are stored in the memory, they will be lost. When power is restored, a power 
down report will be printed stating which documents in memory have been erased.
The printing quality is 
poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 11 for 
further details.
Original
Copy
L
Some paper has instructions recommending which side to print on. 
Try turning the paper over.
L
You may have used paper with a cotton and/or fibre content that is 
over 20%, such as letterhead or resume paper.
L
The thermal head is dirty. Clean it (page 105).
Problem
Cause & Solution
The answering machine is 
turned ON, but caller 
messages are not 
recorded.
L
The recording time is set to 
GREETING ONLY”. Select “1 
MINUTE” or “NO LIMIT” (page 61, or feature #10 on page 66).
L
The message memory is full. Erase unnecessary messages (page 
58, 60)
.
I cannot operate the 
answering machine with 
the cordless handset.
L
Another user is using the answering machine, accessing the Caller 
ID list or on an outside call. Wait for the other user to finish.
L
Another cordless handset user is changing program using the 
base unit PIN (page 78). Wait for the other user to finish.
L
A caller is leaving a message. Wait for the caller to finish.
L
The cordless handset is too far from the base unit. Move closer.
I cannot retrieve recorded 
messages from a remote 
location.
L
Activate the remote operation feature by setting the remote 
operation ID beforehand (page 61, or feature #11 on page 66).
L
Press the remote operation ID correctly and firmly (page 63).
L
The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 
50)
.
The other party complains 
that they cannot leave a 
voice message.
L
The memory is full. Erase unnecessary messages (page 58, 60).
L
The recording time is set to 
GREETING ONLY”/“Greeting 
Only”. Select “1 MINUTE”/“1 Minute” or “NO LIMIT”/“No 
Limit”
 (page 61, or feature #10 on page 66).
While recording a 
greeting message or 
listening to messages, the 
unit rings and recording 
stops.
L
A call is being received. Answer the call and try again later.
Problem
Cause & Solution
A B C
FC243AL-PFQX2096ZA-en.book  Page 98  Thursday, September 30, 2004  3:37 PM