Allied Telesis AT-MC606 User Manual

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Preface
14
Contacting Allied Telesis 
This section provides Allied Telesis contact information for technical 
support as well as sales and corporate information. 
Online Support
You can request technical support online by accessing the Allied Telesis 
Knowledge Base: www.alliedtelesis.com/support/kb.aspx. You can use 
the Knowledge Base to submit questions to our technical support staff and 
review answers to previously asked questions.
Email and
Telephone
Support
For Technical Support via email or telephone, refer to the Support & 
Services section of the Allied Telesis web site: www.alliedtelesis.com
Select your country from the list displayed on the website. then select the 
appropriate menu tab.
Returning
Products
Products for return or repair must first be assigned a return materials 
authorization (RMA) number. A product sent to Allied Telesis without an 
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact the Allied Telesis Technical Support 
group at our web site: www.alliedtelesis.com/support/rma. Select your 
country from the list displayed on the website. Then select the appropriate 
menu tab.
Sales or
Corporate
Information
You can contact Allied Telesis for sales or corporate information through 
our web site: www.alliedtelesis.com. To find the contact information for 
your country, select Contact Us -> Worldwide Contacts.
Warranty
Go to www.alliedtelesis.com/support/warranty for specific terms and 
conditions of the warranty and for warranty registration for the 
AT-MC606 VDSL Network Extender.
Management
Software Updates
New releases of management software for our managed products are 
available on our Allied Telesis web site at 
www.alliedtelesis.com/support/software
Go to “Where to Find Web-based Guides” on page 13 for instructions on 
navigating to this information.