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Multi-Tech Systems F2 User Manual

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Chapter 2 – Activation and Installation 
Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide   
13  
 
Step 5 – Install the Modem Driver 
 
Introduction 
Compatibility:
 The wireless modem is compatible with Windows 2000/2003+, Windows XP, and Linux. 
Windows:
 Windows operating systems require a modem driver to be installed. See the example below for 
installing a GPRS modem driver onto a PC with Windows XP/2003. 
Linux:
 Linux does not require a driver for serial modems. 
 
Requirements 
• 
One MTCBA-G modem 
• 
A RS232 cable to connect the modem to the PC 
• 
The MultiModem CD that was shipped with the Multi-Tech modem 
• 
A PC running Windows  
Note:
 This installation procedure is only used as a basic guide to help you install the Multi-Tech Wireless modem 
driver. You may see differences based upon your version of Windows and your Windows settings. 
 
Installing the Multi-Tech MTCBA-G Modem Driver onto a PC Running Windows XP/2003 
This installation assumes a Windows XP or 2003 operating system. XP and 2003 are identical in the methods they 
use for installing modem drivers.  
To load the MultiModem wireless modem’s driver on your PC, select the Control Panel’s Phone and Modem Options 
option. During this installation, you will be required to browse the MultiModem CD to load the modem’s INF file. This 
file is located at the root directory on the MultiModem CD.  
1. 
Go to Start, and then click on Control Panel. 
2. 
In the Control Panel, double-click on Phone and Modem Options. When the Phone and Modem Options 
screen appears, click on the tab labeled Modems. 
3. 
Click on Add to add a new modem. 
4. 
On the Install Modem screen, click Don’t detect my modem, I will select it from a list. Then click Next >. 
5. 
On the next screen, click the Have Disk button to browse for the driver file on the MultiModem CD. 
6. 
Make sure that the Multi-Tech system CD is inserted into your CD-ROM then click on Browse. 
7. 
Browse to the root directory of your CD-ROM drive and then click on Open. 
8. 
The Install From Disk screen should now show the directory of your CD-ROM. Click on OK. 
9. 
On this next screen, scroll down the list of modems and select the model that is applicable to your modem. 
Once you have selected your model, click on Next>. 
10. 
You will now have to choose which com port the Multi-Tech modem is connected to. If you know exactly 
which port your modem is on, click on that port; other wise, choose COM1 (most common). Click Next >. 
11. 
You will now be prompted with a screen that states that the Multi-Tech driver has not passed Windows logo 
testing. You can ignore this message and click Continue Anyway. 
12. 
To finish the install, click on Finish. 
You have now successfully installed the Multi-Tech wireless modem driver to your PC. 
 
Verifying That Your Modem Has Been Installed Successfully 
1. 
After you have successfully installed the Multi-Tech modem driver as stated above, you should be brought 
back to the Phone and Modems Options screen. Make sure that the modem is now listed under the columns 
Modem and Attached To (the correct com port). 
2. 
Highlight the modem and then click on Properties. 
3. 
A Properties screen will open for the Multi-Tech modem. Click on the tab labeled Diagnostics. 
4. 
In the middle of the screen, click on the Query Modem button. Windows will now try to query the Multi-Tech 
modem. If this process passes, the second box on this screen will show the columns Command and 
Response. 
Note: 
To make sure that the modem is correctly being queried, look at the LED lights of the modem after 
you click on Query Modem. The TR light should come on and the TD and RD lights should flicker. 
5. 
If this process passes, then the modem should be properly installed and ready for use. Click OK to close the 
modem Properties window. Then click on OK to close the Phone and Modem Options window.