Gateway 200 User Manual

www.gateway.com

If you have problems with your notebook, try these things first:

■

Make sure that the AC power adapter is connected to your notebook and 
an AC outlet and that the AC outlet is supplying power.

■

If you use a surge protector, make sure that it is turned on.

■

If a peripheral device (such as a keyboard or mouse) does not work, make 
sure that all connections are secure.

■

Make sure that your hard drive is not full.

■

If an error message appears on the screen, write down the exact message. 
The message may help Gateway Technical Support in diagnosing and fixing 
the problem.

■

If you added or removed modules or peripheral devices, review the 
installation procedures you performed and make sure that you followed 
each instruction.

■

If an error occurs in a program, see the program’s printed documentation 
or the online help.

Your notebook may include the following support tool to help you diagnose 
and fix problems:

■

PC Doctor is a comprehensive hardware diagnostic and system information 
tool that can test your notebook and determine its configuration. 
PC Doctor provides 85 professional diagnostic tests directly from your 
notebook.

This support tool is available from HelpSpot or by clicking 

, 

, 

then clicking 

.

For more information about troubleshooting in 
Windows XP, click Start, then click Help and Support.

Type the keyword 

 in the HelpSpot 

Search box 

, then click the arrow.