Epson 386/33 PLUS User Manual

Page of 196
Keyboard Problems
If you are having trouble with the keyboard, check the
following:
1. If the screen displays a keyboard error when you turn on
or reset the computer, make sure the keyboard is securely
connected to its port. See “Connecting the Keyboard” in
Chapter 1 of the 
Setup Guide 
for instructions.
2. If the cursor keys do not work properly, the num lock
function may be on. When num lock is on, the
numeric /arrow keys on the numeric keypad work only
as numbers. Check to see if the Num Lock indicator in the
upper right comer of the keyboard is lit; if it is, press the
key to turn off the function.
3. If nothing happens when you type on the keyboard, see
“The Computer Does Not Respond,” above.
4. If you are still having trouble with your keyboard, run the
Keyboard diagnostic tests described in Appendix B. If the
diagnostics indicate an error, contact your dealer.
Monitor Problems
For monitor problems, check the following:
1. If there is no display on the screen, check that the
monitor’s power switch is on and that the power light on
the monitor is lit. If the power light is on but you still do
not see. anything on the screen, check the monitor’s
brightness and contrast controls.
2. If the power switch is on but the power light is not, turn
off the monitor’s power, wait five seconds, and turn the
power back on. Wait to see if the screen displays any text.
C-IO Troubleshooting