Toshiba TECRA M5 User Manual

Page of 288
User’s Manual
9-13
Troubleshooting
USB floppy disk drive
For more information, refer to Chapter 4, 
. 
SD card
Refer also to Chapter 8, 
.
Check the type of CD/DVD you are using. The 
drive supports:
DVD-ROM:
DVD-ROM, DVD-Video
CD-ROM:
CD-DA, CD-Text, Photo CD
TM
 
(single/multi-session), CD-ROM 
Mode 1, Mode 2, CD-ROM XA 
Mode 2 (Form1, Form2), Enhanced 
CD (CD-EXTRA), Addressing 
Method 2
Check the region code on the DVD. It must 
match that on the DVD Super Multi drive. Region 
codes are listed in the 
 section 
in Chapter 2, The Grand Tour.
Problem
Procedure
Drive does not operate There may be a faulty cable connection. Check 
the connection to the computer and to the drive.
Some programs run 
correctly but others do 
not
The software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration matches your software needs.
You cannot access the 
external 3 1/2" floppy 
disk drive
Try another floppy disk. If you can access the 
floppy disk, the original floppy disk (not the drive) 
is probably causing the problem.
If problems persist, contact your dealer.
Problem
Procedure
SD card error occurs 
Reseat the SD card to make sure it is firmly 
connected.
Check the card’s documentation.
You cannot write to an 
SD memory card
Make sure the card is not write protected.
You cannot read a file
Make sure the target file is on the SD memory 
card inserted in the slot.
If problems persist, contact your dealer.