Toshiba TECRA M5 User Manual

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User’s Manual

Operating Basics

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Clean the sensor with a lint-free cloth. Do not use detergent to clean the 

sensor.

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Avoid the following finger conditions for enrollment or recognition as 

they may result in fingerprint enrollment errors or a drop in the 

fingerprint recognition success rate

■

Soaked or swollen finger (e.g. after taking bath)

■

Injured finger

■

Wet finger

■

Soiled or oily finger

■

Extremely dry skin condition on finger

Observe the following to improve the fingerprint recognition success rate.

■

Enroll two or more fingers.

■

Enroll additional fingers if recognition failure occurs often using enrolled 

fingers. 

■

Check your finger condition. Changed conditions, such as injured, 

rough, extremely dry, wet, soiled, dirty, oily, soaked, swollen fingers, 

may lower the recognition success rate. Also if the fingerprint is worn 

down or the finger becomes thinner or fatter, the recognition success 

rate may be lowered.

■

The fingerprint for each finger is different and unique. Please ensure 

that only the registered or enrolled fingerprint or fingerprints are used 

for identification.

■

Check sliding position and speed (see the drawing below).

How to Delete the Fingerprint Data

Saved fingerprint data is stored in the Non-volatile memory inside the 

fingerprint sensor. If you hand over the PC to others, or dispose of it, to do 

the following operations is recommended.
1. Click start, point to All Programs, point to Protector Suite QL and 

click Control Center.

2. The Protector Suite Software screen is displayed. 
3. Click Fingerprints and click Delete.
4. Click Settings and click Fingerprint Storage Inspector.
5. The Fingerprint Storage Inspector screen is displayed. If other 

fingerprint data is still displayed on the list. Select all fingerprint data 

and click remove.

6. Check whether all fingerprint data was deleted on the fingerprint 

Storage inspector screen.