Toshiba X75A7298 User Manual

160

If Something Goes Wrong

DVD Blu-ray Disc™ operating problems

DVD Blu-ray Disc

 operating problems

If you experience a problem playing DVDs or Blu-ray 
Discs™, you may be able to fix the problem yourself. 

For general problems playing a DVD or Blu-ray Disc™ title, 
try the following steps:

1

Verify that the disc is in a format that the drive supports.

2

Ensure that the disc is properly inserted in the drive tray.

3

Use the DVD or Blu-ray Disc™ player software that 
came with your computer to view DVD movies.

4

Clean the disc and try again.

A dirty drive can also cause audio problems. If you have 
tried several discs and all fail, consider sending your 
drive to an authorized service provider to get it cleaned.

5

From the Start screen, type 

Computer

. Click or touch 

Computer

 from the list that appears. 

The optical disc drive should appear in the list.

6

 for 

instructions on using Device Manager to view the optical 
disc drive properties. 

7

Check the Toshiba Web site for new information on 
optical disc drives and their operation.

A blank screen appears while watching a DVD-
ROM movie or title.

Change the setting for when to turn off the display using the 
following steps:

1

Move your pointer to the upper-right corner of the screen 
or swipe in from the right edge. When the Windows

®

 

charms appear, click or touch the 

Search

 (

) charm, 

click or touch 

Settings

 and, in the Search field, type 

Power

.

2

From the search list, click or touch 

Choose when to 

turn off display

.

3

To keep the display from turning off, click or touch 

Never

 in both drop down lists.

4

Click or touch 

Save changes

.