Toshiba X875 User Manual
151
If Something Goes Wrong
DVD Blu-ray Disc™ operating problems
DVD Blu-ray Disc™ operating problems
(Available on certain models.)
If you experience a problem playing DVDs or Blu-ray™ Discs, you
may be able to fix the problem yourself.
may be able to fix the problem yourself.
For general problems playing a DVD or Blu-ray Disc™ title, try the
following steps:
following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD or Blu-ray Disc™ player software that came with
your computer to view DVD or Blu-ray Disc™ movies.
your computer to view DVD or Blu-ray Disc™ movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5
From the Start screen, type Computer. Click Computer from
the list that appears.
the list that appears.
The optical disc drive should appear in the list.
6
See
for instructions
on using Device Manager to view the optical disc drive
properties.
properties.
7
Check the Toshiba Web site for new information on optical
disc drives and their operation.
disc drives and their operation.
A blank screen appears while watching a DVD-ROM or
BD-ROM movie or title.
BD-ROM movie or title.
Change the setting for when to turn off the display using the
following steps:
following steps:
1
Move your pointer over the upper or lower right corner of the
screen. When the Windows Charms appear click the Search
(
screen. When the Windows Charms appear click the Search
(
) Charm, click Settings and, in the Search field, type
Power.
2
From the search list, click Choose when to turn off display.
3
To keep the display from turning off, click Never in both drop
down lists.
down lists.
4
Click Save changes.