Toshiba PSPLTU-0QU04V User Manual

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If Something Goes Wrong
The Windows
®
 operating system is not working
3
If your computer has a removable battery, connect the 
AC adaptor to the computer. Leave the battery out of the 
computer. Try turning the computer on again. 
If the computer starts normally, the battery may need 
charging, may be depleted, or may be defective. Turn 
the computer off, insert the battery, turn the computer 
on, and then leave the computer running for several 
hours, which will deliver a slow, steady “trickle-charge” 
to the battery. Once the battery has been trickle-
charged, it may begin working correctly again. 
If the trickle-charging does not prove effective, you can 
connect to Support Online by going to Toshiba support at 
The battery light is blinking when the computer is 
on.
If the battery light is blinking when the computer is on, this 
indicates a power mismatch. Do the following:
1
Check the OUTPUT specifications on the AC adaptor 
(for example, DC 19V – 3.95A)
2
Check the INPUT specifications on the bottom of the 
computer. 
The output specifications of the AC adaptor must match 
the input specifications of the computer. 
3
If the specifications do not match, locate and use the AC 
adaptor that shipped with your computer. If the 
specifications do match, contact Toshiba. See 
The Windows
® 
operating system is not 
working
Once you are familiar with your computer and used to the 
way the operating system responds to your work routine, 
you can easily detect if the operating system is not working 
correctly. For example:
The operating system fails to start after the initial startup 
appears.
The operating system takes a long time to start.
The operating system responds differently from the 
normal routine.
The screen does not look right.