Toshiba PT640U-013006 User Manual

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If Something Goes Wrong

Printer problems

This section lists some of the most common printer 
problems.

The printer will not print.

Check that the printer is connected to a working power 
outlet, turned on and ready (on line).

Check that the printer has plenty of paper. Some printers will 
not start printing when there are just two or three sheets of 
paper left in the tray.

Make sure the printer cable is firmly attached to the 
computer and the printer.

Run the printer’s self-test to check for any problem with the 
printer itself.

Make sure you installed the proper printer drivers as shown 
in the instructions that came with the printer.

You may have connected the printer while the computer is 
on. Disable Sleep mode, turn off the computer, and turn off 
the printer. Turn the printer back on, make sure it is online, 
and then turn the computer back on.

Try printing another file. For example, you could create and 
attempt to print a short test file using Notepad. If a Notepad 
file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s 
manufacturer.

The printer will not print what you see on the 
screen.

Many programs display information on the screen differently 
from the way they print it. See if your program has a print 
preview mode. This mode lets you see your work exactly as 
it will print. Contact the software manufacturer for more 
information.