Toshiba c40 User Manual
138
If Something Goes Wrong
DVD operating problems
carefully note any error messages
-
these will be very helpful
if you should confer with a support technician at a later time.
To enable or disable wireless communication, use the
F12 key.
For
.
❖
Use IPCONFIG to verify that the computer has a useful IP
address
address
-
one other than the private address of
169.254.xxx.xxx assigned by Windows
®
.
1
From the Start screen, type
Cmd
.
2
Click Command Prompt.
3
Enter
IPCONFIG/ALL
, and then press
ENTER
.
The IP address for each active network adapter will be
displayed.
displayed.
❖
Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi
®
part of your network.
❖
If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
the problem yourself.
For general problems playing a DVD title, try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD Player software that came with your computer to view
DVD movies.
DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
NOTE