Toshiba Portégé M200 User Manual

Troubleshooting

Portégé M200

Version

Last Saved on 03/11/2003 12:04

ENGLISH using Euro_M.dot –– Printed on 03/11/2003 as IM_M20EN

Hard disk drive

Problem Procedure

Computer does not
boot from hard disk
drive

Check if a diskette is in the diskette drive. If a
diskette is inserted, remove it and reboot.

There may be a problem with your operating
system files. Refer to your OS documentation.

Slow performance

Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation
or online HELP for information on running
SCANDISK and the defragmenter.

As a last resort, reformat the hard disk. Then,
reload the operating system and other files.

If problems persist, contact your dealer.

Diskette drive

For more information, refer to Chapter 4, Operating Basics.

Problem Procedure

Drive does not operate There may be a faulty cable connection. Check

the connection to the computer and to the drive.

Some programs run
correctly but others do
not

The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.

You cannot access the
external 3 ½" diskette
drive

Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.

If problems persist, contact your dealer.