Sony PCV-LX910 Manual

Press Ctrl+Alt+Delete to close the application that has stopped responding

In the Close Program dialog box, scroll down until you locate the message 
“Not responding” next to an application.

Select this application and click End Task. Windows attempts to close the 
application. If the attempt is unsuccessful, a second dialog box appears.

Select End Task again.

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If you are unable to “unlock” the application, repeat the above steps but 
select Shut Down when the Close Program dialog box appears.

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If the above steps fail to “unlock” your computer, try the following steps:

1

Save any unsaved work, if possible. 

2

Press Alt+F4.

3

Select Restart.

4

Click OK.

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If you cannot restart as described in the preceding steps, you can restart the 
computer by pressing Ctrl+Alt+Delete or by pressing the power switch for 
more than six seconds.

❑

Contact the software publisher or designated provider for technical support. 
See the contact information in this manual.

The Windows® operating system may not shut down properly for many reasons, 
including incompatible or conflicting drivers, damaged files, or non-responsive 
hardware. For troubleshooting information, you can search Windows Help.

From the Start menu, select Help. Microsoft Help and Support appears.

Click on Troubleshooting and navigate to the subject(s) for which you want 
information.

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Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made 
to files that are currently open.