Sony PCG-F570 Manual

Page of 106
VAIO® Notebook User Guide
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Getting Help
Sony provides several support options for your Sony computer. When 
you have questions about your computer and the preinstalled software, 
check these sources for answers, in the following sequence:
1
Read Me First
Contains Frequently Asked Questions, the most 
up-to-date information on using your computer, and 
software support information.
2
VAIO® Notebook 
User Guide
The User Guide (this manual) contains information 
on how to get the most from your computer, find 
help, and solve common problems. It also contains 
product specifications.
3
Customizing 
Your VAIO® 
Notebook 
The electronic document contains additional 
information on customizing your computer. You can 
access this guide from the Windows Start menu by 
selecting Help Center/Step 1/Documentation.
4
Manuals and 
online help files 
that may 
accompany 
your 
preinstalled 
software
Most of the manuals for preinstalled software are 
located on your hard disk drive as online help files. 
You can access the online help files from the Help 
menu in the specific application. A printed manual is 
available for some applications.
5
Sony PC 
Support
Provides instant access to information on commonly 
encountered problems. Enter a description of your 
problem and the Knowledge Database searches for 
the corresponding solutions online. You can access 
the Sony PC Support at: 
http://www.sony.com/pcsupport
6
Sony 
Fax-on-Demand 
This service provides you with answers to commonly 
asked questions. You can use this automated service 
to request a list of available topics and then select the 
topics that you want to receive. To contact the Sony 
fax-on-demand service, call 1-888-4SONYPC 
(1-888-476-6972). (Requires a fax machine or your 
fax software.)
7
Calling Sony 
Customer 
Support
You can call and speak with a Sony Customer 
Support Representative without using your 
computer by calling 1-888-4SONYPC 
(1-888-476-6972). Software support is available free of 
charge for 90 days after the original date of purchase.