Sony PCG-838 Manual

Page of 121
VAIO Notebook Computer User Guide
86
If you are having a problem connecting with your Internet Service 
Provider, check that the ISP is not experiencing technical problems.
If you have a second phone line available, try connecting the modem 
to that line.
My microphone does not work
If you are using an external microphone, check that the microphone is 
plugged into the Microphone connector. See “Connecting an External 
Microphone” on page 59 f
or details.
My mouse does not work
If you are using an external mouse, check that the mouse is plugged 
into the mouse connector. See “Connecting an External Mouse or 
Keyboard” on page 57
 for details.
If you connected an external mouse while your computer is on, you 
must restart your computer.
I cannot use DV devices. The message “DV equipment seems to be 
disconnected or turned off” appears.
Check that the DV device is turned on and that the cables are 
properly connected.
If you are using multiple i.LINK devices, the combination of the 
connected devices may cause unstable operation. In this case, turn off 
the power to all connected devices and disconnect unused devices. 
Check the connection, then turn on the power again.
My touchpad interprets a single tap as a double-click
Click the Mouse icon in the Control Panel and then change the button 
assignments in the Mouse Properties dialog box. One of the buttons is 
assigned to the double-click action.
My computer does not shut down
It is best to shut down your computer using the Shut Down command on 
the Windows 98 Start menu. Using other methods, including those listed 
here, may result in loss of unsaved data. If the Shut Down command does 
not work properly, follow these steps:
Restart the computer by pressing Ctrl+Alt+Delete. If this does not 
work, slide the power switch forward and hold it for at least four 
seconds to turn off the power.
Unplug the computer from the AC adapter and remove the battery 
pack from your computer.