Sony PCG-FX20 User Manual

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Getting help
79
My computer does not shut down
It is recommended to shut down your computer using the Shut Down command on the Windows
®
Start 
menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Shut 
Down
 command does not work properly, proceed as follows:
Windows
®
 2000 Professional: Restart the computer by pressing <Ctrl>+<Alt>+<Delete>. Select 
Explorer and click Shut Down.
Windows
®
 Millennium Edition: Restart the computer by pressing <Ctrl>+<Alt>+<Delete>. The 
Windows Security dialog box appears. Click Shut Down…. The Shut Down Windows dialog box 
appears. Select Shut down and click OK.
If this does not work, press the power button and hold it for at least four seconds.
This turns off the power.
Unplug the computer from the AC adapter and remove the battery pack from your computer.
My computer locks up
Windows
®
 2000 Professional: If you suspect one application is locking your system, you can try to stop 
it. To do this, press <Ctrl>+<Alt>+<Delete> once, click Task Manager, select the application or the 
process that is locking your system, and then click End Task.
Windows
®
 Millennium Edition: If you suspect one application is locking your system, you can try to 
stop it. To do this, press <Ctrl>+<Alt>+<Delete> once, select the application that is locking your system, 
and then click End Task.
If the above method does not work or you do not know which application is locking your system, restart 
the computer. On the Windows
®
 taskbar, click the Start button, click Shut Down, and then select Shut 
Down in the list and click OK.
If the above method does not work, press the power button and hold it for at least four seconds. This 
turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shutdown the computer by 
pressing <Ctrl>+<Alt>+<Delete>, and then click Shut Down.