Sony PCG-8491 User Manual

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Getting Help
Troubleshooting
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Troubleshooting
This section describes how to solve common problems you may encounter when 
using your computer.  Many problems have simple solutions, so try these suggestions 
before you contact VAIO-Link. 
Table of troubleshooting methods
About the computer and software
My computer does not start
Check that the computer is plugged into a power source and that it is turned on. 
Check that the power indicator on the front panel of the computer indicates that 
the power is on.
Check that the battery packs are inserted properly and that they are charged.
Make sure there is no diskette in the floppy disk drive.
Confirm that the power cord and all cables are connected firmly, as described in 
“Connecting a Power Source” on page 18.
When you reconnect devices 
(other than USB devices), be sure 
to turn off the computer as 
described in "Shutting down 
your computer".
If you turn off the computer in 
other ways, it may result in data 
loss.