Avaya Wireless AP-3 User Manual

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Troubleshooting Concepts
7-2                                                                                  Avaya Wireless AP-3 User’s Guide
Troubleshooting Concepts
The following list identifies important troubleshooting concepts and topics. 
The most common initialization and installation problems relate to IP 
addressing. For example, you must have valid IP addresses for both the 
AP and the management computer to access the unit’s HTTP interface.
•  IP Address management is fundamental. 
•  Factory default units are set for “Dynamic” (DHCP) IP Address 
assignment. The default IP address for the AP is 10.0.0.1 if your 
network does not have a DHCP server. If you connect the AP to a 
network with an active DHCP server, then use ScanTool to locate 
the IP address of your unit. If a DHCP server is not active on your 
subnet, then use ScanTool to assign a static IP address to the unit.
•  The Trivial File Transfer Protocol (TFTP) provides a means to 
download and upload files. These files include the AP Image 
(executable program) and configuration files. 
•  If the AP password is lost or forgotten, you will need to reset to 
default values. The 
configuration, but does not change the current AP Image. 
•  If all else fails… Use the Forced Reload Procedure to erase the 
current AP Image and then download a new image. Once the new 
image is loaded, use the 
 to set 
the unit to factory default values and reconfigure the unit.