Avaya Wireless AP-3 User Manual

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Avaya Wireless AP-3 User’s Guide                                                                                   D-1
Technical Support
Before You Seek Help
If you are having a problem using an AP and cannot resolve it with the 
information in 
, gather the following information and 
contact your local authorized reseller or visit 
 for contact information:
•  List of Avaya Wireless products installed on your network; include the 
following:
— Product names and quantity
— Part numbers (P/N)
— Serial numbers (S/N)
•  List of Avaya Wireless software versions installed 
— For the AP, check the HTTP interface’s 
 screen
— Include the source of the software version (e.g., pre-loaded on 
unit, installed from CD, downloaded from Avaya Web site, etc.)