SonicWALL none User Manual

Page 34 SonicWALL Global VPN Client 4.0 Administrator’s Guide

Selecting Help>Technical Support accesses the SonicWALL Support site at

The SonicWALL Support site offer a full range of support services including extensive online resources 
and information on SonicWALL’s enhanced support programs.

Selecting Help>Help Topics displays SonicWALL Global VPN Client help system window. You can 
access help topics using the following options:

•

Contents - displays help in a table of contents view.

•

Index - displays help in an alphabetical topic view.

•

Search - allows you to search the help system using keywords.

You can easily uninstall the SonicWALL Global VPN Client and choose to save or delete your VPN 
connection policies as part of the uninstall process. 

To uninstall the SonicWALL Global VPN Client:

Alert! You must exit the SonicWALL Global VPN Client before uninstalling the program.

1.

Launch the Windows Control Panel

2.

Double-click Add/Remove Programs.

3.

Select SonicWALL Global VPN Client and then click Change/Remove. The SonicWALL Global VPN 
Client Setup Wizard appears.

4.

In the Confirm File Deletion dialog box, click OK to confirm the removal of the SonicWALL Global 
VPN Client.

5.

Choose Delete all individual user profiles if you want to delete all you existing VPN connection 
profiles. If you leave this setting unchecked, the VPN connection profiles are saved and appear again 
when you install the SonicWALL Global VPN Client at another time.

6.

Choose Retain MAC Address if you want to retain the same SonicWALL VPN Adapter MAC address 
the next time you install the Global VPN Client. Click Next.

Alert! If you are upgrading SonicWALL Global VPN Client from an earlier version to 4.0 and want to use 
the Retain MAC Address uninstall feature of the SonicWALL Virtual Adapter, you must uninstall the 
earlier version before installing Global VPN Client 4.0.

7.

After the Global VPN Client is removed, select Yes, I want to restart my computer now, and then 
click Finish.

SonicWALL’s GroupVPN policy provides the automatic provisioning of SonicWALL Global VPN Client 
from the SonicWALL security appliance. The GroupVPN policy is only available for SonicWALL Global 
VPN Clients. SonicWALL GroupVPN supports two IPSec keying modes: IKE using shared secret and 
IKE using 3rd Party Certificates. 

Once you create the GroupVPN policy, you configure GroupVPN to automatically provision SonicWALL 
Global VPN Clients by downloading the policy, or exporting the policy file for manual installation in the 
SonicWALL Global VPN Client.