Sony Ericsson GC79 User Manual
60
Troubleshooting
Windows Error Codes
Windows
®
98
Error 619:
The port is
disconnected
during dial-up
The port is
disconnected
during dial-up
An ISDN mode (V110 or V120) has been selected when creating
a connection, but is not supported by the network.
Select Analogue mode when creating the connection in the
Connection Wizard.
a connection, but is not supported by the network.
Select Analogue mode when creating the connection in the
Connection Wizard.
Error 629:
The port was
disconnected
by the remote
machine during
dial-up
The port was
disconnected
by the remote
machine during
dial-up
Telephony settings are set to pulse dialling, change to tone dialling.
Check the dialling settings for the current location (In Control Panel
Phone and Modem Option
Dialling Rules
Location
Edit) and change the Dial using setting to tone, or (if Pulse is
a necessity), create a new location called GC79 Anywhere and
set the dialling to Tone. GC79 anywhere locationshould then be
used whenever you use the GC79.
set the dialling to Tone. GC79 anywhere locationshould then be
used whenever you use the GC79.
Error 630:
The port was
disconnected
due to hardware
failure during
dial-up
The port was
disconnected
due to hardware
failure during
dial-up
A Dial-up networking connection is already connected.
Close the connected dial-up and try again.
Close the connected dial-up and try again.
Error 645:
Internal
authentication
error during
dial-up
Internal
authentication
error during
dial-up
Incorrect APN or CID selected for network.
Modify your Dial-up Connection, see Create a GPRS, HSCSD or
CSD Connection on page 13 for more details. Make sure that the
APN file contains the name of the access point your network operator
is using. See the support section on www.sonyericsson.com site
for a full list of network operator APNs.
Modify your Dial-up Connection, see Create a GPRS, HSCSD or
CSD Connection on page 13 for more details. Make sure that the
APN file contains the name of the access point your network operator
is using. See the support section on www.sonyericsson.com site
for a full list of network operator APNs.
Error 650: The
Remote Access
server is not
responding
during dial-up
Remote Access
server is not
responding
during dial-up
Incorrect User ID and/or password. Re enter correctly.
Error 678:
Computer you
are dialling is
not responding
during dial-up
Computer you
are dialling is
not responding
during dial-up
Either: Service is not supported by SIM (usually for CSD/HSCSD)
or the computer is not answering.
or the computer is not answering.
1 Check SIM settings with your service provider if necessary,
2 Make sure that the server you are dialling is OK,
3 Make sure that Analogue mode has not been selected with
57.6kbps data rate (V110 or V120 mode must be selected
and supported by the network).
and supported by the network).
Error 720:
No PPP control
protocols
configured
during dial-up
No PPP control
protocols
configured
during dial-up
The service is not supported by the SIM, usually appears when you
are trying to connect to GPRS Internet. Contact service provider
to enable GPRS Internet access on SIM card.
are trying to connect to GPRS Internet. Contact service provider
to enable GPRS Internet access on SIM card.