Nortel Networks NN44200-313 User Manual
13
CS 1000/M1 system status check
This task describes how to check the Communication Server 1000 (CS
1000) or the Meridian 1 (M1) system status.
1000) or the Meridian 1 (M1) system status.
To successfully install a basic CallPilot system, you must provision or verify
the following parameters on the telephony switch (CS 1000 or M1):
the following parameters on the telephony switch (CS 1000 or M1):
•
PBX IP and host name
•
VAS ID
•
ELAN ID
•
system parameters
•
ACD
•
DFDN
•
CDN
•
ACD agents
•
telephones
CallPilot can be provided only on a per-customer basis on the CS 1000
or M1 system. ELAN messages used for communication between the
telephony switch and CallPilot contain a customer number to which CallPilot
belongs. In these procedures, ensure that you enter the correct customer
number in the overlays.
or M1 system. ELAN messages used for communication between the
telephony switch and CallPilot contain a customer number to which CallPilot
belongs. In these procedures, ensure that you enter the correct customer
number in the overlays.
CS 1000/M1 system status check tasks
The following is a list of tasks you perform to check the status of the CS 1000
or M1 system. To link to detailed procedures for each task, click the text.
or M1 system. To link to detailed procedures for each task, click the text.
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•
•
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Nortel CallPilot
Quickstart Guide
NN44200-313
01.02
Standard
5.0
19 May 2008
Copyright © 2007-2008, Nortel Networks
.