OKI 6020E User Manual
IV - 55
Section 4 - Appendix A - Troubleshooting
OKI OkiLAN 6020e User’s Guide
TCP/IP
• If the ftp succeeds, there is a problem with the lpr/
lp setup. Verify the hostname or IP address is
correctly set for the queue. Try doing an lpstat
(System V) or lpq (BSD) to query the status of the
OkiLAN 6020e.
correctly set for the queue. Try doing an lpstat
(System V) or lpq (BSD) to query the status of the
OkiLAN 6020e.
FTP
• If the indicator blinks green, the printer is
receiving data. If nothing is actually printing,
check the printer settings. For example, if you are
using a PostScript printer, verify the OkiLAN
6020e is set to PostScript also.
check the printer settings. For example, if you are
using a PostScript printer, verify the OkiLAN
6020e is set to PostScript also.
• Try pinging the device by its IP address (not the
hostname). This will verify the OkiLAN 6020e is
functioning on the network.
functioning on the network.
• If you cannot connect over ftp but the ping
succeeds, try telneting to the OkiLAN 6020e and
print a configuration page to verify settings. If
that fails, you might have a TCP/IP configuration
problem with the OkiLAN 6020e.
print a configuration page to verify settings. If
that fails, you might have a TCP/IP configuration
problem with the OkiLAN 6020e.