Nortel Networks 201i User Manual
How to get help
Standard 1.07
14
CallPilot
Outside North America, go to the following Web site to obtain the phone
number for your region:
number for your region:
Getting Help from a specialist by using an Express Routing
Code
Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller.
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller.