Nortel Networks M3820 User Manual
Digital Telephone IP Adapter Installation and Administration Guide
47
January 2005
Digital Telephone IP Adapter description
Supported telephone features
The Digital Telephone IP Adapter units support all features provided by the host
PBX for host-controlled calls. The following are some examples:
PBX for host-controlled calls. The following are some examples:
!
ACD features
!
call forward
!
conference
!
call waiting
!
hold
!
transfer
Note: Dial tone for conference and transfer can be very rough. A stutter can be
heard during a remote dial tone. This is a normal occurrence and is caused by the
DSP activating a dial tone relay.
heard during a remote dial tone. This is a normal occurrence and is caused by the
DSP activating a dial tone relay.
Refer to Chapter 6, “Using the digital telephone”, for a detailed description of
the features listed above.
the features listed above.
Computer telephony integration applications
You can use the following two types of computer telephony integration (CTI)
applications:
applications:
1.
first-party CTI applications that use the Symposium Desktop Telephone
Application Programming Interface (TAPI) Service Provider
Application Programming Interface (TAPI) Service Provider
2.
third-party CTI applications that use Symposium TAPI Service Provider for
M1
M1
You can use both types with the Digital Telephone IP Adapter unit.