Nortel Networks 4050 User Manual

Chapter 18 Troubleshooting 843

Nortel Secure Network Access Switch 4050 User Guide

 

When you are connected to a cluster of Nortel SNAS 4050 devices through a 
Telnet or SSH connection to the MIP, your connection to the cluster can be 
maintained as long as at least one Nortel SNAS 4050 device in the cluster is up 
and running. However, if the particular Nortel SNAS 4050 that currently is in 
control of the MIP stops responding while you are connected, you must close 
down your Telnet or SSH connection and reconnect to the MIP.

After you reconnect, use the 

 command to view the operational 

status of all Nortel SNAS 4050 devices in the cluster. If the operational status of 
one of the Nortel SNAS 4050 devices is indicated as down, reboot that machine: 
On the Nortel SNAS 4050 device, press the Power button on the back panel to turn 
the machine off, wait until the fan comes to a standstill, and then press the Power 
button again to turn the machine on.

Log on as the Administrator user when the logon prompt appears and check the 
operational status again.

If you are connected to a particular Nortel SNAS 4050 device through a console 
connection and the device stops responding, press the key combination Ctrl+^, 
then press Enter. This takes you back to the login prompt. Log on as the 
Administrator user and check the operational status of the Nortel SNAS 4050. 
Enter the command 

 to view the operational status of the 

device.

If the operational status of the Nortel SNAS 4050 is indicated as down, try 
rebooting the device by typing the command 

. You will be asked 

to confirm your action before the actual reboot is performed. Log on as the 
Administrator user and again use the 

 command to check if the 

operational status of the Nortel SNAS 4050 is now up.