Gateway 820 LTO User Manual

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Before calling Gateway Technical Support
www.gateway.com
Before calling Gateway Technical 
Support
Before calling Gateway Technical Support, consider using Gateway’s Internet 
technical support. Gateway’s Web site has FAQs, tips, and other technical help. 
You can also use the Web site to e-mail Technical Support. For more 
information, visit Gateway’s Technical Support Web site at 
support.gateway.com
.
Telephone support
Gateway offers a wide range of customer service, technical support, and 
information services.
Telephone numbers
You can access the following services through your telephone to get answers 
to your questions:
Resource
Service description
How to reach
Fax on 
demand 
support
Order a catalog of documents on common 
problems, then order documents by document 
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway 
Technical 
Support
Talk to a Gateway Technical Support representative 
about a non-tutorial technical support question. 
(See 
 before calling.)
TDD Technical Support (for hearing impaired) is 
available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
877-485-1464 (US)
800-846-3609 (Canada 
and Puerto Rico)
605-232-2191 
(all other countries)
800-846-1778 (TDD)
Sales, 
accounting, 
and warranty
Get information about available systems, pricing, 
orders, billing statements, warranty service, or 
other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)