Gateway 1450 User Manual

Page of 320
273
Troubleshooting
www.gateway.com
Keyboard
The external keyboard does not work
Make sure that the keyboard cable is plugged in correctly.
Try a keyboard that you know works to make sure that the keyboard port 
works.
If you spilled liquid in the keyboard, turn off your computer and unplug 
the keyboard. Clean the keyboard and turn it upside down to drain it. 
Let the keyboard dry before using it again.
A keyboard character keeps repeating or you receive a “Keyboard 
stuck” or “Key failure” error message
Make sure that nothing is resting on the keyboard.
Make sure that a key is not stuck. Press each key to loosen a key that 
might be stuck, then restart your computer.
Memory
You receive a “Memory error” message
Make sure that the memory modules are inserted correctly in the memory 
bay slot. For more information, see “Adding or replacing memory” on 
page 255.
Use diagnostic programs to help determine if a memory module is failing. 
For more information, see “Adding or replacing memory” on page 255.
You receive a “Not enough memory” error message
Close all programs, then restart your computer.
Help and 
Support
For more information about handling memory errors in 
Windows XP, click Start, then click Help and Support.
Type the keyword 
memory error in the HelpSpot Search 
box 
, then click the arrow.