Gateway 1450 User Manual

Page of 320
280
Chapter 16: Troubleshooting
www.gateway.com
If your system is plugged into a surge protector, make sure that the surge 
protector is connected securely to an electrical outlet, turned on, and 
working correctly. To test the outlet, plug a working device, such as a 
lamp, into the outlet and turn it on.
Make sure that the AC power adapter cables are free from cuts or damage. 
Replace any damaged cables.
Your computer is not working on battery power
Make sure that the battery is installed correctly. For more information, 
see “Changing batteries” on page 133.
Make sure that the battery is fully recharged. For more information, see 
“Recharging the battery” on page 131.
Make sure that the battery is calibrated correctly. For more information, 
see “Recalibrating the battery” on page 132.
Your computer will not turn off, even after pressing the power button 
for five seconds
If your system has “frozen,” and pressing the power button for five 
seconds does not turn it off, insert a straightened paper clip into the reset 
hole on the bottom of your notebook. For the location of the reset hole, 
see “Bottom” on page 6.
Printer
The printer will not turn on
Make sure that the printer is online. Many printers have an online/offline 
button that you may need to press.
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
Check the cable between the printer and your computer. Make sure that 
it is connected to the correct port.
Most printers have an online/offline button that you may need to press 
so the printer can start printing. Press the button to put the printer 
online.
Check the connector and cable for bent or broken pins.
If the printer you want to print to is not the default printer, make sure 
that you have selected it in the printer setup.