Gateway ALR 9000 User Manual

Common Problems     41

Problem

Probable Cause

Solution(s)

A drive is not rec-
ognized by the 
system.

The BIOS Setup program 
reflects the wrong parame-
ters.

Enter the BIOS Setup program 
and enter the appropriate 
parameters for the device.

The device is not format-
ted.

Format the drive.

The device controller is not 
configured properly.

Check jumpers and cable con-
nections.

Memory errors 
were detected 
during the power-
up sequence.

Memory was added or 
removed and the new con-
figuration was not saved in 
BIOS Setup.

Enter BIOS Setup and save the 
new memory configuration.

A memory DIMM was 
installed incorrectly.

Check the DIMMs for proper 
installation.

A memory DIMM is not 
functioning properly.

Replace the faulty DIMM. 

An adapter card 
is not recognized 
by the system.

The interrupt and/or I/O 
address is set incorrectly.

Check the address configura-
tion of the adapter card and 
ensure it does not conflict with 
another card in the system.

The Power LED is 
flashing.

ECC memory failure has 
occurred.

Press the Keyboard Inhibit 
Switch IN and then OUT.  

NOTE:  If the Keyboard Inhibit 
Switch is already in locked posi-
tion (IN), you must first unlock it 
(OUT) and then lock it back (IN) 
to reset the ECC memory status 
and the Power LED.

The Power LED 
continues to flash 
after ECC reset.

A DIMM was incorrectly 
installed.

Check the DIMM for proper 
installation

A DIMM is not functioning 
properly.

Replace the faulty DIMM.

USRGUIDE.BOO  Page 41  Thursday, July 16, 1998  10:41 AM