Magma EB1F User Manual

20               Chapter 3     Troubleshooting 

If you are running Windows XP and have not yet installed the Magma 
ExpressCard drivers, you should download them from the website at 

 and install the driver 

using the instructions in 

 Software Installation. 

If you are still having problems, call Magma Technical Support. 

 

Do NOT click on the Driver tab and attempt to reinstall the driver. 
This will not help resolve the issue and may even complicate the 
problem. 

 

 

If you have already reinstalled and reseated everything according to 
instructions in

, and your 3rd Party card is still not visible in the 

Apple System Profiler, call Magma Technical Support. 

1.  Shut off the computer (first) and then Magma unit and verify 

that all cards and cables are installed correctly. 

2.  If it still hangs, remove the 3

rd

 Party cards and try booting up 

without any cards installed. 

a.  If it still hangs, remove the Magma ExpressCard from 

the computer and try booting up without the Magma 
unit attached. 

i.  If it boots up OK without the Magma unit 

attached, call Magma Technical Support. 

ii.  If it still hangs, the problem is in the 

computer and not with the Magma hardware 
or the 3

rd

  Party cards. Fix the computer.