Lucent Technologies 518-456-10 User Manual
11
You should also:
■
Ask users to tell you if any of the following suspicious activity occurs:
— Inability to log into PARTNER Voice Messaging.
— Lost mail messages or altered greetings.
— Inability to get an outside line.
— Series of calls with silence on the other end or with the caller hanging
up.
— Sudden increase in wrong numbers.
— Caller complaints that your lines are busy.
— Callers claiming to represent the “phone” company. Ask for a callback
number.
— Callers trying to obtain sensitive information or asking for assistance in
placing outside or long-distance calls. Ask for a callback number.
— Increases in internal requests for assistance in making outside calls
(particularly international calls or requests for dial tone).
■
Never distribute the office telephone directory to anyone outside the
company.
company.
■
Collect old office telephone directories and shred them.
■
Never discuss your telephone system’s numbering plan with anyone
outside your company.
outside your company.
■
Any time a call appears to be suspicious, in the continental U.S., contact
your Lucent Technologies Representative or local Authorized Dealer.
your Lucent Technologies Representative or local Authorized Dealer.