Magma EBU User Manual
M A G M A
51
Magma Debug Utility
Occasionally, Technical Support may request Windows users to
produce and email a Magma debug log file to help them resolve your
problem. This file should be included as an attachment when submitting
a Technical Support request at
produce and email a Magma debug log file to help them resolve your
problem. This file should be included as an attachment when submitting
a Technical Support request at
H
www.magma.com/
TU
s
UT
upport
H
. You can
download Magnostic.exe from the following location:
http://www.magma.com/support/drivers/utilities.html and install the
Magnostic.exe
Magnostic.exe
utility.
1.
once installed, under the Start Menu, go to Mission
Technologies->Expansion->Magnostic.exe
Technologies->Expansion->Magnostic.exe
.
2. Run
Magnostic.exe
3. Save the file and include it as an attachment when submitting a
Technical Support request.
4. E-mail file to
forums@magma.com
Use the “Save as type” drop-down arrow to select a file type of (*.LOG).
Include your Name and
the Date the log was
created in the file
name. Then email it to
Technical Support.
the Date the log was
created in the file
name. Then email it to
Technical Support.