Q-Logic 3000 User Manual

Page of 120
11–Troubleshooting Guidelines
Additional Configuration for Windows Server 2008 Teaming
11-2
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4.
Type lspci -v and look for vendor ID 
4040
a.
Check to see if the QLogic adapter is visible on the PCI bus.
b.
Check to see if the QLogic adapter is plugged into the appropriate PCIe 
slot.
5.
Check if the driver is loaded correctly and the card is initialized.
Windows event viewer 
dmesg
 (display system messages on Linux)
6.
Check the network configuration.
a.
Check for a valid IP address and subnet.
b.
Check for duplicate IP address and subnet numbers.
c.
Check the gateway address and network path (if connected through a 
gateway). 
d.
Check the QLogic adapter MAC address values.
e.
Verify the network link status as seen by the host OS.
f.
Check for LED activity (using 
ping
).
g.
Analyze the transmit and receive packets for the QLogic adapter using 
network monitoring tools.
h.
Verify the ARP entry and response.
If none of the previous steps resolve the problem, run the QLogic user 
diagnostics.
Additional Configuration for Windows Server 
2008 Teaming
How-to tips can be found at the bottom of the Teaming Management tab in the 
QLogic Advanced Network Config Service window (see 
Troubleshooting Tools
The following sections explain how to use the Windows and Linux tools to help 
solve potential problems.