ZyXEL Communications P-2602HWLNI User Manual

Chapter 13 Phone Usage

P-2602HWLNI User’s Guide

• Follow Me
• Call Pickup

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To use these supplementary functions for internal calls, you have to configure 
the VoIP > Phone > Ext. Table first.

You can assign each phone connected to the ZyXEL Device an extension number and make 
internal calls between these phones. You can also call a group of phones that share the same 
group number. For information on how to configure extension numbers and group numbers, 
refer to 

.

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If you don’t configure the extension table, you can press “####” on your 
phone’s keypad to call all the phones connecting to the ZyXEL Device’s  
phone ports.

Take the following steps to transfer an ongoing call to another extension number.

1 Press your phone’s flash key to put the caller on hold.
2 When you hear the dial tone, dial “*98#” followed by the number to which you want to 

transfer the call. 

3 After you hear the ring signal or the second party answers it, hang up the phone.

You can set the ZyXEL Device to forward calls to a specific extension number, either 
unconditionally (always), when your number is busy, or when you do not answer. You can also 
forward incoming calls from one specified number to another. Configure your call-forwarding 
rules in the VoIP > Phone > Ext. Table

 > 

screen.

When you have to leave your seat temporarily, you can set the ZyXEL Device to 
unconditionally forward calls to another specific extension number. You can set up “follow 
me” either on your phone, or on the phone to which you want calls forwarded.

• Local setting (when you are at your phone):

When you hear the dial tone, dial “*01” followed by the number to which you want the 
call to be forwarded. When you do not need the follow me function, dial “#01” to cancel 
this rule.