ZyXEL Communications M-302 User Manual

M-302 User’s Guide

54

Chapter 6 Troubleshooting

Table 20   Troubleshooting Communication Problems 

The computer with 

the M-302 

installed cannot 

communicate with 

the other 

computer(s).

In Infrastructure Mode
•

Make sure that the AP and the associated computers are turned on and 

working properly.  

•

Make sure the M-302 computer and the associated AP use the same SSID.

•

Change the AP and the associated wireless clients to use another radio 

channel if interference is high.

•

Make sure that the computer and the AP share the same security option and 

key. Verify the settings in the Profile Security Settings screen.

•

If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption 

type from TKIP to AES or vice versa.

In Ad-Hoc Mode
•

Verify that the peer computer(s) is turned on.

•

Make sure the M-302 computer and the peer computer(s) are using the same 

SSID and channel.

•

Make sure that the computer and the peer computer(s) share the same 

security settings.

•

If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption 

type from TKIP to AES or vice versa.

•

Change the wireless clients to use another radio channel if interference is high.