ZyXEL Communications NWA3160 User Manual
Chapter 20 Troubleshooting
ZyXEL NWA-3160 Series User’s Guide
238
V
I cannot access the SMT.
See the troubleshooting suggestions for
Ignore the suggestions about your browser.
V
I cannot access the ZyXEL Device via the console port.
1 Check to see if the ZyXEL Device is connected to your computer's console port.
2 Check to see if the communications program is configured correctly. The
2 Check to see if the communications program is configured correctly. The
communications software should be configured as follows:
VT100 terminal emulation.
9,600 bps is the default speed on leaving the factory. Try other speeds in case the speed
has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
VT100 terminal emulation.
9,600 bps is the default speed on leaving the factory. Try other speeds in case the speed
has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
V
I cannot use FTP to upload / download the configuration file. / I cannot use FTP
to upload new firmware.
to upload new firmware.
See the troubleshooting suggestions for
Ignore the suggestions about your browser.
20.3 Internet Access
V
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2 Make sure you entered your ISP account information correctly. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
3 If you are trying to access the Internet wirelessly, make sure the wireless settings on the
wireless client are the same as the settings on the AP.
4 Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
5 If the problem continues, contact your ISP.