ZyXEL Communications PLA-407 User Manual

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Chapter 9 LEDs and Troubleshooting
PLA-407 User’s Guide
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Your Powerline adapters may be placed close to electrical devices such as 
electrical insect-killers which produce radio waves. These may interfere with the 
Powerline signals. Move the adapters further away from such electrical devices.
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Your wiring may be old and/or low quality or with a long wiring path. 
9.5  ENCRYPT Button Problems
This section applies only to PLA-407s with the ENCRYPT button.
The HomePlug light is already on, but I haven’t pressed the ENCRYPT button yet.
Your device has already connected to another Powerline device. Press the 
ENCRYPT button for more than 10 seconds to release the connection.
The POWER light does not blink when I press the ENCRYPT button.
• Check the device is on.
• Press  the  ENCRYPT button again, making certain you have pressed the button 
for more than one second and less than three seconds.
• The POWER light on some Powerline devices do not blink as part of the 
ENCRYPT process. Check your Powerline device is a PLA-407.
• For PLA-407, you cannot use the ENCRYPT button when it is in Low Power 
mode. Connect the PLA-407 to a computer/router then try again.
The POWER light blinks two times quickly then pauses, before repeating.
The ENCRYPT process has failed. Press the ENCRYPT button on both devices for 
more than 10 seconds, then try to reconnect. 
The POWER lights on both devices blink when I press the ENCRYPT buttons, but 
the HomePlug light does not turn on.
• Ensure you have pressed the ENCRYPT button on both devices.