ZyXEL Communications ZYWALL10 User Manual

Page of 267
ZyWALL 10 Internet Security Gateway
viii
Customer Support
Customer Support
When you contact your customer support representative please have the following
information ready:
  ZyWALL Model and serial number.
  Information in Menu 24.2.1 —System Information.
  Warranty Information.
  Date you received your ZyWALL.
  Brief description of the problem and the steps you took to solve it.
EMAIL — Support
Telephone
Web Site
Method
Region
EMAIL — Sales
Fax
FTP Site
Regular Mail
support@zyxel.com.tw
support@europe.zyxel.com
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
Worldwide
sales@zyxel.com.tw
+886-3-578-2439
ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan.
support@zyxel.com
+1-714-632-0882
800-255-4101
www.zyxel.com
North
America
sales@zyxel.com
+1-714-632-0858
ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk
+45-3955-0700
www.zyxel.dk
Scandinavia
sales@zyxel.dk
+45-3955-0707
ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
support@zyxel.at
+43-1-4948677-0
0810-1-ZyXEL
0810-1-99935
www.zyxel.at
Austria
sales@zyxel.at
+43-1-4948678
ftp.zyxel.at
Note: for Austrian users with *.at
domain only!
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/2/2/4,
A-1160 Vienna, Austria
support@zyxel.de
+49-2405-6909-0
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
sales@zyxel.de
+49-2405-6909-99
ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-52146
Wuerselen, Germany.