ZyXEL Communications ZyWALL 100 User Manual
ZyWALL 100
11
PROBLEM CORRECTIVE
ACTION
The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
Find out the verification method used by your ISP and configure the corresponding fields.
If the ISP checks the WAN MAC address, you should clone the MAC address from a LAN computer.
Click WAN and then the MAC tab, select Spoof this Computer's MAC address - IP Address and
enter the IP address of the computer on the LAN whose MAC address you are cloning.
Click WAN and then the MAC tab, select Spoof this Computer's MAC address - IP Address and
enter the IP address of the computer on the LAN whose MAC address you are cloning.
If the ISP checks the host name, enter your computer’s name (refer to the Wizard Setup section in the
User’s Guide) in the System Name field in the first screen of the WIZARD.
User’s Guide) in the System Name field in the first screen of the WIZARD.
Cannot get a
WAN IP address
from the ISP.
WAN IP address
from the ISP.
If the ISP checks the user ID, click WAN and then the ISP tab. Check your service type, user name,
and password.
and password.
Check the ZyWALL’s connection to the cable/DSL device.
Check whether your cable/DSL device requires a crossover or straight-through cable.
Cannot access
the Internet.
the Internet.
Click WAN to verify your settings.